Shipping policy

Thank you for shopping at Lesviv! We are delighted to provide you with top-quality bathroom accessories to enhance your living space. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing Time:

  • All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after receiving full payment.
  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates and Methods:

  • We offer standard shipping options for domestic and international orders.
  • Shipping rates are calculated based on the weight of your order and the destination address.
  • You can choose your preferred shipping method during the checkout process.

Estimated Delivery Time:

  • Domestic Orders: Standard shipping typically takes 3-7 business days for delivery, depending on your location.
  • International Orders: Delivery times vary depending on the destination country and customs processing. Please allow 7-15 business days for international deliveries.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order using the provided tracking number on our website or through the carrier's website.

Shipping Restrictions:

  • We currently ship to select countries worldwide. Please check our shipping destinations during checkout to ensure we can deliver to your location.
  • Some items may have shipping restrictions due to size, weight, or regulatory limitations. We will notify you if any items in your order are affected by these restrictions.

Shipping Delays:

  • While we strive to deliver your orders promptly, unforeseen circumstances such as weather delays, carrier issues, or customs clearance may cause shipping delays. We appreciate your patience and understanding in such situations.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or returned shipments.
  • We are not responsible for lost or delayed shipments due to incorrect shipping information provided by the customer.

Shipping Fees and Taxes:

  • Shipping fees are non-refundable once the order has been processed and shipped.
  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

Shipping Insurance:

  • We offer shipping insurance for an additional fee to protect your order against loss, theft, or damage during transit. Please contact us if you would like to purchase shipping insurance for your order.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team. Thank you for choosing Lesviv for your bathroom accessory needs!

Note: This shipping policy is subject to change at our discretion. Please refer to the latest version of our shipping policy on our website for updates